Capture
The note, written for them
- One tap, the customer told, on the phone they already carry
- The note before they are back in the car: what they want, who decides, what was promised
Nobody types a note again.
The platform
Capture writes the note. Assist briefs the next visit. Coach sends the one thing to fix by tomorrow. Remember answers any question across every conversation. Grow shows the manager who needs help. Most of it is the same whatever you sell; every block below names the thin part that changes per industry.
How it works
Ruyo runs in the background of the conversations your team already has. Each one becomes the note, the brief, the coaching, the answer to a question asked later, and the manager’s view of who needs help.
The note, written for them
Nobody types a note again.
Walk in briefed
Every rep walks in briefed.
Minutes after, not next quarter
Every rep gets better every day.
Ask anything, every conversation
Plain English. Every answer cites the conversation it came from.
Nothing a customer says is lost.
Who needs help this week
You know who needs help before the month ends.
It works the same across every site and every team: one process, one scorecard, one place to ask.
15 minutes with the founder01 · Capture
No hardware, no desk mic, no clip-on. The rep taps once, says the line that tells the customer, and the conversation is captured wherever it happens. By the time they are back in the car, the note is written.
What changes per industryThe fields the note fills. A dealership needs the part-exchange and the finance; a kitchen table needs the job, who decides and the competing quotes. The recording is the same everywhere.
Heard“The other quote came in cheaper, to be honest.”ProducedOne transcript, two speakers, the note with the competing quote in it, and the moment at 31:04 marked for Coach.
02 · AssistAI
Before the second visit, the rep’s phone has what the customer said last time, the objection to expect, and the one thing to try today. Two minutes with a coffee, not a training day.
What changes per industryThe objections your floor hears. The brief itself is the same everywhere.
Last time“We’d want it done before Christmas, and it’s both of us deciding.”ProducedA brief for the 10:30: both partners this time, the Christmas deadline, and the line to try on the competing quote.
03 · CoachAI
Not a score out of ten from a form. What landed, what was missed and the one thing to do differently tomorrow, each pointing at the seconds of audio that decided it, and scored against your own sales process.
What changes per industryThe behaviours and the objections. Qualifying at a kitchen table and qualifying on a forecourt look different; the coaching and the scorecard mechanics do not.
The 40 seconds that matter
At 31:04 she said the other quote was cheaper and it went unanswered. Tomorrow: ask what the cheaper quote leaves out before you talk price.
Heard“The other quote came in cheaper, to be honest.”ProducedThe moment flagged at 31:04, the line to try tomorrow, the clip ready to play, and “handled the competing quote” scored as missed.
04 · RememberAI
Plain questions, answered from what was actually said, across every conversation the business has recorded. Each answer is cited to the conversation, and you can play the clip.
What changes per industryThe questions are yours. The memory underneath is the same: one index over every conversation, whatever you sell.
4 conversations · cited to the line · every answer is playable
Asked“Which appointments last month lost to a cheaper quote?”ProducedFour conversations, each cited to the line, with the clip ready to play.
05 · Grow
An inbox, not a dashboard. Who to coach, on which moment, with the clip attached and a suggested action in your words: a quick 1-to-1, a ride-along, a well done. Underneath it, the whole team’s scorecard against the result you agreed at kickoff.
What changes per industryThe suggested actions use your words for your rituals. The inbox and the team view are the same everywhere.
This week“Priya missed the competing quote three times.”ProducedOne line in the inbox, a quick 1-to-1 suggested, and the clip of how Aisha handles it.
Example conversations and team throughout. Names and figures are illustrative.
The offer
No long contract and no onboarding fee. Start with a 30-day paid pilot for the whole team, with the result agreed at kickoff. If it does not move, you get your money back.
£99a seat a month
Minimum five seats
Or email [email protected] and we will come back the same day.
Fifteen minutes with the founder. Bring a real conversation from your floor and we will show you what Ruyo hears in it, and the one thing Coach would fix by tomorrow.